Privacy Policy

Effective Date: January 1, 2025

FoZula Health is a division of FoZula Enterprises LLC, the data controller responsible for your personal information. This Privacy Policy explains how we collect, use, protect, and share your data when you interact with our website or services. By using our site, you agree to the practices described in this policy.

We are committed to protecting the privacy, confidentiality, and security of your information. Our processes are aligned with HIPAA, ISO/IEC 27001, and Good Clinical Practice (GCP) standards where applicable.

Personal Data We Collect

When you visit the FoZula Health website, we may automatically collect certain information about your device, including:

• Browser type, IP address, time zone

• Pages viewed and referring URLs

• Cookies and device identifiers

We may also collect personal data you voluntarily provide, such as:

• Full name, address, email, and phone number

• Organization or employment details

• Payment or billing information

• Languages spoken (for interpreters or clients)

• Communications or inquiries made via forms

Purpose of Data Collection

We process data for the following purposes:

• To fulfill service agreements and provide interpretation or healthcare-related services

• To ensure HIPAA-compliant handling of client and interpreter communications

• To monitor website traffic and detect potential abuse

• To improve user experience and service quality

• For legal compliance and record-keeping

We do not sell or rent your data. Processing is limited to what is necessary and lawful.

User Rights (EU Residents & Others Where Applicable)

You have the right to:

• Be informed about data collection

• Access and request a copy of your data

• Correct or delete inaccurate or outdated information

• Object to or restrict certain types of data processing

• Withdraw consent where applicable

• Lodge a complaint with a supervisory authority

Requests can be submitted to: Support@FozulaHealth.com

Data Security Measures

We maintain administrative, physical, and technical safeguards to secure your data, including:

• Secure cloud storage

• Encrypted communications

• Access controls

• Internal staff training on HIPAA and ISO standards

While we strive to protect your data, no system is completely immune from cyber threats. We encourage you to take personal precautions as well.

Data Transfers & International Use

FoZula Health operates globally. If you are located outside the United States, your data may be transferred to and stored in jurisdictions with different data protection laws, including Canada, the U.S., and Australia.

Links to Third-Party Sites

Our website may link to third-party platforms. We are not responsible for their privacy practices. We recommend reviewing their policies separately.

Legal Disclosures

We may disclose your data to comply with legal obligations, court orders, or government requests. This includes enforcement of our rights or to protect the rights, safety, and property of others.

Updates to This Policy

This Privacy Policy may be updated from time to time. Revisions will be posted with a new effective date. Continued use of the site after such updates indicates your acceptance of the new terms.

Contact Us

If you have questions or wish to exercise your rights, please contact:

📧 Support@FozulaHealth.com

We are here to assist clients, interpreters, and visitors with any concerns related to data use and compliance.